Privacy Policy

Privacy Policy

At Blightflare Zythos Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

1. Information We Collect

Personal Information

• Name, address, phone number, and email address
• Payment and billing information
• Reservation details and preferences
• Government-issued identification (as required by law)
• Emergency contact information

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website usage patterns and preferences
• Cookie and tracking information

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and managing your reservations
• Providing hotel services and amenities
• Communicating with you about your stay
• Processing payments and billing
• Improving our services and customer experience
• Complying with legal and regulatory requirements
• Marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and property
• In case of business transfer or merger
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure payment processing systems
• Regular security assessments
• Employee training on data protection
• Access controls and authentication

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Types of cookies we use:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for personalized content
• Preference cookies to remember your settings

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your personal data
• Right to restrict processing
• Right to data portability
• Right to opt-out of marketing communications

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on:

• Type of information collected
• Purpose of collection
• Legal and regulatory requirements
• Business needs and legitimate interests

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Your explicit consent

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided in the contact section.